Main | Research Themes | Projects | People

Web Services

  • Web services are self-contained business functions that operate over the Internet. They are written to strict specifications to work together and with other similar kinds of components. Some of the more established functions at this stage are messaging, directories of business capabilities, and descriptions of technical services. But other functions are in the works as well.

    Web services are important to business because they enable systems in different companies to interact with each other, more easily than before. With businesses needing closer cooperation between suppliers and customers, engaging in more joint ventures and short-term marketing alliances, pursuing opportunities in new lines of business, and facing the prospect of more mergers and acquisitions, companies need the capability to link up their systems quickly with other companies. Thus Web services give companies like ours the capability do more business electronically, with more potential business partners, in more and different ways than before, and at reasonable cost.

    Because Web services are written according to standards, all parties work from the same basic design. Companies then add value and business advantage to the basic design to meet the needs of their customers. For example, a company can offer its suppliers the capability to view inventory levels of products the suppliers provide so they can replenish the stocks without the customer cutting separate purchase orders. Web services provide the basic messaging and service-description functions for this kind of electronic relationship, but the suppliers could build on these basic features to provide better services to the customer. And companies can extend these capabilities to other trading partners, since they are built on standards.

    Also, because Web services are built on standards, they make it possible for many systems developers to enter the market, which increases competition and brings down the costs. The competition among vendors also encourages more innovation in the products and services offered to business customers. And basing systems on standards helps prevent being locked-in to a specific vendor or type of computer or software.

    Web services are still a work in progress. Some of the standards are still new and not fully tested, and many of the potential business uses are still getting started. But companies should start planning for Web services, and asking vendors for their plans to support Web services.

  • Process Coordination Framework (Aissi et al., 2002)

Main | Research Themes | Projects | People
Copyright 2003 Workflow & Business Process Management LAB . All rights reserved.